Shipping & Delivery

Please be advised that Biotivia NZ is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. Also, we kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery. 
Biotivia NZ only deliver to New Zealand and Australian addresses. 

Biotiva NZ cannot deliver to PO Boxes at this stage.
Orders placed before 12pm Monday to Friday should be delivered in 2 to 3 business days, orders placed after 2pm will be processed the following business day. You should expect an extra day for the South Island and Rural delivery addresses.
Orders to Australia can take up to 10 days
Tracking of your order will be provided via email.